Analysis of the Implementation of Community Health Center Accreditation Policy in the Field of Leadership and Management

Rezeki Aulia Ramadhani; Susilawati Susilawati; Fitriani Pramita  Gurning

doi:10.37899/journallamedihealtico.v6i4.2376

Rezeki Aulia Ramadhani Universitas Islam Negeri Sumatera Utara Medan, Indonesia
Susilawati Universitas Islam Negeri Sumatera Utara Medan, Indonesia
Fitriani Pramita Gurning Universitas Islam Negeri Sumatera Utara Medan, Indonesia

DOI: https://doi.org/10.37899/journallamedihealtico.v6i4.2376

Keywords: Accreditation, Leadership, Management of Health Centers

Abstract

In order to improve the quality of services at the Health Center, there must be a measuring tool for achieving standards and achieving service quality standards, namely by accrediting first-level health facilities. This study aims to analyze the implementation of the Health Center accreditation policy in terms of leadership and health center management, as regulated in KMK No. 165 of 2023. This research method is qualitative with a case study design, data collection in the form of in-depth interviews, observation and documentation. Data analysis using Nvivo software, data validity is strengthened through triangulation of sources and methods, and confirmation to informants to ensure the accuracy of the data obtained. The results of the study indicate that there is a discrepancy in the aspect of human resource management with the KMK No. 165 of 2023 standard. The limited number of health workers, the imbalance in workload, and the less than optimal facilitation of employee competency development are important notes that must be followed up. In addition, the dissemination of service information has not fully reached all levels of society, especially vulnerable groups such as the elderly. Therefore, further efforts are needed to improve the quality of health services at the Rahuning Health Center.

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