Journal La Medihealtico

Analysis of the Relationship Between Quality of Work Life and Nurse Productivity

Hardianti Hardianti, Saparuddin Saparuddin, Indar Indar — Thu, 08 Oct 2026 00:00:00 +0000

This study aims to analyze the relationship between Quality of Work Life and nurse work productivity, as well as to identify the dimension most dominantly associated with nurse work productivity at RSUP Dr. Tadjuddin Chalid Makassar. This is a quantitative study utilizing a cross-sectional design. The sample was selected using a purposive sampling technique. Data analysis was conducted using Chi-square tests, correlation analysis, and multiple linear regression. The results indicate that all dimensions of Quality of Work Life are associated with nurse work productivity. The compensation dimension emerged as the variable most dominantly associated with nurse work productivity compared to the other dimensions. These findings suggest that enhancing Quality of Work Life plays a role in boosting nurse work productivity. The study implies a need to strengthen hospital policies focused on improving Quality of Work Life particularly through a fair compensation system supported by participation, conflict resolution, career development, communication, a sense of security, and a sense of pride thereby enabling continuous improvement in nurse work productivity and the quality of nursing care.

Analysis of Patient Satisfaction Levels After Caesarean Section Surgery

Firman Tonapa, Saparuddin Latu, Muammar Asykur — Thu, 08 Oct 2026 00:00:00 +0000

This study employed a quantitative cross-sectional design, which is a research design that simultaneously measures or observes the independent and dependent variables. This study was conducted at Samaritan General Hospital, Palu, Central Sulawesi Province, with a sample of 36 patients. The sample selection method used consecutive sampling, where each patient who met the inclusion criteria was sequentially selected. The results of this study indicate that each of the five SERVQUAL dimensions has a significant relationship with patient satisfaction levels after Caesarean section surgery at Samaritan General Hospital, Palu. The Tangibles dimension had the strongest correlation with an r value of 0.556, which is considered moderate. The other dimensions had weak but still significant correlations. Overall patient satisfaction was in the satisfactory category, with an average score of 4.08, and no patients were dissatisfied. This study indicates that Samaritan Hospital, Palu, has provided good post-operative care to patients, but there is still room for improvement, particularly in the Empathy dimension, which is useful for achieving optimal satisfaction and encouraging more patients to reach the very satisfied category.