The Effect of Employee Competence and Work Motivation on the Quality of Financial Reporting
JEL Classification: M41, M12, J24, H83, D73
Abstract
This study aims to determine whether employee competence and work motivation have an influence on the quality of financial reporting at the Office of the Airport Authority Region V Makassar. The data in this research were obtained through the distribution of questionnaires as the primary instrument. The sampling technique used was the saturated sample method, where all members of the population were used as the research sample. Prior to its use, the research instrument was tested for validity and reliability, and also underwent classical assumption tests such as normality, multicollinearity, and heteroscedasticity. The data were analyzed using multiple linear regression with the help of statistical software. The results of the study indicate that employee competence has a positive influence on the quality of financial reporting. This means that the higher the level of employee competence in carrying out tasks related to the preparation of financial reports, the better the quality of the reports produced. The competencies in question include understanding financial regulations, accuracy, and technical skills in preparing reports accurately and on time. In addition, work motivation also contributes positively to the quality of financial reporting. Employees with high levels of motivation tend to be more responsible and committed to completing their tasks, including in the preparation of financial reports. Together, employee competence and work motivation significantly influence the improvement of financial reporting quality, although other external factors not examined in this study may also have an impact.
References
Adebisi, Y. A., Nwogu, I. B., Alaran, A. J., Badmos, A. O., Bamgboye, A. O., Rufai, B. O., ... & Akande‐Sholabi, W. (2022). Revisiting the issue of access to medicines in Africa: challenges and recommendations. Public Health Challenges, 1(2), e9. https://doi.org/10.1002/puh2.9
Adhi, D. K., Setiyono, T. A., Kusuma, P. F., Syahputra, O., Samukroni, M. A., Yani, P., ... & Asyik, N. F. (2023). Etika Profesi Bidang Akuntansi.
Alrabei, A. M., Jawabreh, O., & Abdullah Saleh, M. M. (2023). Accounting Information and Role It on Financial Reports Quality in Jordanian Hotels, and Social Performance as a Mediating Effect. International Journal of Sustainable Development & Planning, 18(7).
Andi. (2020). Akuntansi keuangan: Teori dan praktik. Narratives of Therapists’ Lives.
Arifudin, O., & Ali, H. R. (2022). Teacher personality competence in building the character of students. International Journal of Education and Digital Learning (IJEDL), 1(1), 5-12. https://doi.org/10.47353/ijedl.v1i1.3
Auliyah, I., & Agit, A. (2024). Reflective Study on Financial Statement Quality Capability to Influence Firm Performance: Literature Review. Advances in Economics & Financial Studies, 2(3), 165-178. https://doi.org/10.60079/aefs.v2i3.379
Azam, W., Khan, I., & Ali, S. A. (2023). Alternative energy and natural resources in determining environmental sustainability: a look at the role of government final consumption expenditures in France. Environmental Science and Pollution Research, 30(1), 1949-1965. https://doi.org/10.1007/s11356-022-22334-z
Badini, S., Regondi, S., Frontoni, E., & Pugliese, R. (2023). Assessing the capabilities of ChatGPT to improve additive manufacturing troubleshooting. Advanced Industrial and Engineering Polymer Research, 6(3), 278-287. https://doi.org/10.1016/j.aiepr.2023.03.003
Bartocci, L., Grossi, G., Mauro, S. G., & Ebdon, C. (2023). The journey of participatory budgeting: a systematic literature review and future research directions. International Review of Administrative Sciences, 89(3), 757-774. https://doi.org/10.1177/00208523221078938
Berliana, D., Setiawan, A. B., & Aziz, A. J. (2024). The Effect of Presentation and Transparency of Financial Reports on Accountability of Financial Management. Jurnal Ilmiah Akuntansi Kesatuan, 12(4), 513-522. https://doi.org/10.37641/jiakes.v12i4.2761
Bhatt, N., Chitranshi, J., & Mehta, M. (2022). Testing Herzberg's two factor theory on millennials. Cardiometry, (22), 231-236.
Büyükbeşe, T., Dikbaş, T., Asiltürk, A., & Çavuş, Ö. (2023). Herzberg's Two Factor Theory and Its Impact on Job Satisfaction: A Research on Bank Employees During The Covid-19 Period. Karamanoğlu Mehmetbey Üniversitesi Sosyal Ve Ekonomik Araştırmalar Dergisi, 25(45), 998-1013.
Catacutan, A., Kilag, O. K., Diano Jr, F., Tiongzon, B., Malbas, M., & Abendan, C. F. (2023). Competence-based curriculum development in a globalized education landscape. Excellencia: International Multi-disciplinary Journal of Education (2994-9521), 1(4), 270-282.
Chandra, S., Shirish, A., & Srivastava, S. C. (2022). To be or not to be… human? Theorizing the role of human-like competencies in conversational artificial intelligence agents. Journal of Management Information Systems, 39(4), 969-1005. https://doi.org/10.1080/07421222.2022.2127441
Chipunza, K. J., & Fanta, A. B. (2023). Quality financial inclusion and financial vulnerability. International Journal of Consumer Studies, 47(2), 784-800. https://doi.org/10.1111/ijcs.12871
Ganesh, R., & Liu, Y. (2022). Employee satisfaction in the sales department of the automobile industry in Beijing, China: an approach with Herzberg's two-factor theory. International Journal of Services, Economics and Management, 13(1), 57-77. https://doi.org/10.1504/IJSEM.2022.122003
Ge, S., Nah, S., Liu, G., Poon, T., Tao, A., Catanzaro, B., ... & Balaji, Y. (2023). Preserve your own correlation: A noise prior for video diffusion models. In Proceedings of the IEEE/CVF International Conference on Computer Vision (pp. 22930-22941). https://doi.org/10.48550/arXiv.2403.19159
Giacalone, D., Clausen, M. P., & Jaeger, S. R. (2022). Understanding barriers to consumption of plant-based foods and beverages: Insights from sensory and consumer science. Current Opinion in Food Science, 48, 100919. https://doi.org/10.1016/j.cofs.2022.100919
González-Pérez, L. I., & Ramírez-Montoya, M. S. (2022). Components of Education 4.0 in 21st century skills frameworks: systematic review. Sustainability, 14(3), 1493. https://doi.org/10.3390/su14031493
Hasan, M. M., & Mishra, V. (2025). Impact of herzberg’s Two-Factor theory and its influence on employee retention: A sectoral comparative study in Bangladesh. Kelaniya Journal of Human Resource Management, 20(1). https://doi.org/10.4038/kjhrm.v20i1.152
Ibrahim, I. W., Ghazali, I. M., Syed, S. A., Abdullah, N. H. R., Hamid, M. H. A., & Aisyah, S. H. (2023). Exploring motivation for learning using Hertzberg’s two factor theory. International Journal of Academic Research in Business and Social Sciences, 13(3), 1065-1083. http://dx.doi.org/10.6007/IJARBSS/v13-i3/16480
Kocak, B., Akinci D’Antonoli, T., Mercaldo, N., Alberich-Bayarri, A., Baessler, B., Ambrosini, I., ... & Cuocolo, R. (2024). METhodological RadiomICs Score (METRICS): a quality scoring tool for radiomics research endorsed by EuSoMII. Insights into imaging, 15(1), 8. https://doi.org/10.1186/s13244-023-01572-w
Komalasari, M., & Yakubu, A. B. (2023). Implementation of student character formation through Islamic religious education. At-Tadzkir: Islamic Education Journal, 2(1), 52-64. https://doi.org/10.59373/attadzkir.v2i1.16
Lee, B., Lee, C., Choi, I., & Kim, J. (2022). Analyzing determinants of job satisfaction based on two-factor theory. Sustainability, 14(19), 12557. https://doi.org/10.3390/su141912557
Liu, Y., Le-Cong, T., Widyasari, R., Tantithamthavorn, C., Li, L., Le, X. B. D., & Lo, D. (2024). Refining chatgpt-generated code: Characterizing and mitigating code quality issues. ACM Transactions on Software Engineering and Methodology, 33(5), 1-26. https://doi.org/10.1145/3643674
Maro, M. R. M., Mitan, W., & Dilliana, S. M. (2024). Pengaruh Kompetensi Sumber Daya Manusia, Gaya Kepemimpinan dan Pemanfaatan Teknologi Informasi terhadap Kualitas Laporan Keuangan Gereja Paroki Wilayah Kota Maumere. Jurnal Mutiara Ilmu Akuntansi, 2(4), 280-309. https://doi.org/10.55606/jumia.v2i4.3347
Mekari. (2022). Standar akuntansi pemerintahan: Pahami selengkapnya! Jurnal Enterpreneur.
Mesioye, O., & Bakare, I. A. (2024). Evaluating financial reporting quality: Metrics, challenges, and impact on decision-making. Int J Res Public Rev, 5(10), 1144-1156. https://doi.org/10.55248/gengpi.5.1024.2735
Miah, M. T., & Hasan, M. J. (2022). Impact of Herzberg two-factor theory on teachers’ job satisfaction: An implication to the private universities of Bangladesh. International Journal of Business and Management Research, 10(1), 1-5. https://ijbmr.forexjournal.co.in/archive/volume-10/ijbmr-100101.html
Mukhtorova, M., & Ilxomov, X. (2024). How to improve listening skills of both ESL and EFL students. Qo ‘Qon Universiteti Xabarnomasi, 11, 84-86. https://doi.org/10.54613/ku.v11i11.964
Park, R., Rafailov, R., Ermon, S., & Finn, C. (2024). Disentangling length from quality in direct preference optimization. arXiv preprint arXiv:2403.19159.
Prada, E. D., Mareque, M., & Pino-Juste, M. (2022). Teamwork skills in higher education: is university training contributing to their mastery?. Psicologia: Reflexao e critica, 35, 5.
Rachmad, Y. E. (2025). Talent Without Degrees: Managing Gen Z with Competence and Certification. United Nations Development Programme.
Rahayu, S. B. (2025). Peran motivasi terhadap kinerja dengan kompetensi sebagai variabel moderasi pada personel keuangan. Jurnal Visionida, 11(1), 96–113. https://doi.org/10.24246/dekat.v2i1.13249
Rahmawati, M., & Trisnawati, R. (2021). Penerapan standar akuntansi pemerintah, teknologi informasi, pengendalian intern, dan motivasi kerja terhadap kualitas laporan keuangan. Review of Applied Accounting Research, 1(2). https://doi.org/10.30595/raar.v1i2.11909
Richlan, F., Weiß, M., Kastner, P., & Braid, J. (2023). Virtual training, real effects: a narrative review on sports performance enhancement through interventions in virtual reality. Frontiers in Psychology, 14, 1240790. https://doi.org/10.3389/fpsyg.2023.1240790
Thant, Z. M. (2023). Assessing the determinants of Myanmar government employees’ job satisfaction through Herzberg’s two-factor theory. Chinese Public Administration Review, 14(1), 27-38.
Weng, X., Chiu, T. K., & Tsang, C. C. (2022). Promoting student creativity and entrepreneurship through real-world problem-based maker education. Thinking Skills and Creativity, 45, 101046. https://doi.org/10.1016/j.tsc.2022.101046
Yanti, F. (2020). Pengembangan kompetensi aparatur sipil negara di era digital. Academia, 5(1).
Zhang, M., & Gandham, G. (2025). Faculty Job Satisfaction in Higher Education: A Systematic Review of Empirical Studies through Herzberg’s Two-Factor Theory. J. Manag. World, 2025, 37-50.
Copyright (c) 2026 Journal La Bisecoman

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.



