Strategy for Improving the Performance of the General Section of the Regional Secretariat
Abstract
This research aims to identify and analyze strategies that can improve performance in the General Section of the North Penajam Paser Regency Regional Secretariat. This research was carried out in the regional secretary section of North Penajam Paser Regency, East Kalimantan Province in January-February 2024. With a qualitative approach, data collection techniques were through in-depth interviews and documentation studies. The main respondents included relevant officials, staff and managers in the General Section of the Regional Secretariat. The population in this study were all staff and managers who worked in the General Section of the Regional Secretariat of North Penajam Paser Regency. The main informants consist of relevant officials who have experience and knowledge relevant to performance improvement strategies in the General Department. Data analysis shows that there are several strategies that can improve performance in the General Department, including improving the administration system, increasing internal communication, developing employee skills, and implementing information technology. From the results of this research, it can be concluded that implementing these strategies can help increase efficiency and performance effectiveness in the General Section of the North Penajam Paser Regency Regional Secretariat. It is hoped that these findings can become a basis for related parties in developing better strategic steps to support more efficient and effective governance at the district level.
References
Choy, M., Cheng, J., & Yu, K. (2021). Evaluating the environmental sustainability strategies of the housekeeping department: the case of an international hotel chain in Hong Kong, China. Tourism Critiques: Practice and Theory, 2(1), 115-132.
Fatmawati, E., & Mashuri, M. (2019). Strategi Peningkatan Kinerja Pegawai di Bagian Umum dan Perlengkapan Sub Bagian Tata Usaha dan Kepegawaian Pemerintah Kabupaten Trenggalek. Jurnal Mediasosian: Jurnal Ilmu Sosial dan Administrasi Negara, 3(1). https://doi.org/10.30737/mediasosian.v3i1.573
Furqan, A. C., Wardhani, R., Martani, D., & Setyaningrum, D. (2020). The effect of audit findings and audit recommendation follow-up on the financial report and public service quality in Indonesia. International Journal of Public Sector Management, 33(5), 535-559. https://doi.org/10.1108/IJPSM-06-2019-0173
Hoang, N. E. (2021). Department Of Homeland Security And Uscg Financial Management System Modernization, Challenges And Opportunities.
IR, R., Nawawi, J., Nara, N., & Abdullah, M. T. (2022). Regional Medium-Term Development Planning Based On Regional Development From Top-Down Approach. Journal of Positive School Psychology, 6(6).
Kumorotomo, W. (2005). Akuntabilitas birokrasi publik: sketsa pada masa transisi. MAP UGM & Pustaka Pelajar.
Kuranchie-Mensah, E. B., & Amponsah-Tawiah, K. (2016). Employee motivation and work performance: A comparative study of mining companies in Ghana. Journal of Industrial Engineering and Management (JIEM), 9(2), 255-309. https://doi.org/10.3926/jiem.1530
Liu, Y., & Zhou, Y. (2021). Territory spatial planning and national governance system in China. Land Use Policy, 102, 105288. https://doi.org/10.1016/j.landusepol.2021.105288
Mujahid, M., & Nugraha, P. H. (2020). Pengaruh Motivasi Intrinsik Dan Ekstrinsik Terhadap Kinerja Pegawai Pada Kantor Catatan Sipil Kabupaten Sidenreng Rappang. Jurnal Manajemen & Organisasi Review (Manor), 2(2), 114-121.
Murjani, M., Sagama, S., & Saparuddin, M. (2022). Local Government Policies in Determination Development Impact Area Spatial Plan New Country Capital. Jurnal Hukum Volkgeist, 6(2), 138-146. https://doi.org/10.35326/volkgeist.v6i2.2274
Niati, D. R., Siregar, Z. M. E., & Prayoga, Y. (2021). The effect of training on work performance and career development: the role of motivation as intervening variable. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(2), 2385-2393.
Nurfadhillah, A. A. (2020). Analisis Program Antar Jemput (Aji) Dalam Meningkatkan Pelayanan Administrasi Terpadu Kecamatan (Paten) Di Kecamatan Babulu Kabupaten Penajam Paser Utara. Jurnal Sosial-Politika, 1(2), 81-100. https://doi.org/10.54144/jsp.v1i2.6
Nutbeam, D., & Muscat, D. M. (2021). Health promotion glossary 2021. Health promotion international, 36(6), 1578-1598. https://doi.org/10.1093/heapro/daaa157
Purwanto, A., Asbari, M., Hartuti, H., Setiana, Y. N., & Fahmi, K. (2021). Effect of psychological capital and authentic leadership on innovation work behavior. International Journal of Social and Management Studies, 2(1), 1-13. https://doi.org/10.5555/ijosmas.v2i1.4
Rothwell, W. J., & Bakhshandeh, B. (2022). High-Performance Coaching for Managers: A Step-By-Step Approach to Increase Employees' Performance and Productivity. Productivity Press.
Rustan, I. R., Nawawi, J., Nara, N., & Abdullah, M. T. (2022). Regional Medium-Term Development Planning Based On Regional Development From Top-Down Approach. Journal of Positive School Psychology, 3327-3338.
Tolici, D. (2021). Strategic management initiatives that promote organizational performance. Management dynamics in the knowledge economy, 9(2), 165-176.
Wahyuni, R. S., & Syamsir, S. (2020). The influence of integrity and human resource management towards employee performance. International Journal of Research and Analytical Reviews (IJRAR),, 7(1), 780-785.
Yuyun, S., Saleh, A., & Demmasiga, A. (2022). Strategi Pemerintah Daerah Dalam Peningkatan Kinerja Di Sekretariat Daerah Kabupaten Mamasa. Mitzal, 7(1), 43-54.
Zamjani, I. (2018). Pelaksanaan Program Indonesia Pintar Bagi Penerima Kartu Indonesia Pintar Reguler: Studi di Empat Daerah Kunjungan Kerja Presiden Tahun 2017. Jurnal Penelitian Kebijakan Pendidikan, 11(2), 64-82. https://doi.org/10.24832/jpkp.v11i2.225
Copyright (c) 2023 Journal La Bisecoman
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
