Kalosi Shop Business Strategy in the Post-Covid-19 Pandemic Era
Abstract
This research was conducted to reveal matters related to the Kalosi shop business strategy in the post-pandemic era. This research uses descriptive qualitative methods. The subject of the research is the founder/owner of the Kalosi shop business. Using interview, observation and documentation data collection methods, we can dig deeper into the findings. Data analysis consists of data collection, data reduction, data presentation, explaining categories and verifying findings. The results of the research reveal that factors related to the Kalosi shop business strategy include product quality, price, customer loyalty, strategic location, available facilities, innovativeness, hard working attitude, good communication with consumers, good news (word of mouth information).
References
Al Farizi, M. N. I., Andesta, D., & Priyana, E. D. (2023). Implementasi Analisis SWOT dan Strategi Diversifikasi Terhadap Usaha Jasa Notaris. Jurnal Teknik Industri: Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri, 9(1), 70-74.
Al-Omari, Z., Alomari, K., & Aljawarneh, N. (2020). The role of empowerment in improving internal process, customer satisfaction, learning and growth. Management Science Letters, 10(4), 841-848.
Barbosa, M., Castañeda-Ayarza, J. A., & Ferreira, D. H. L. (2020). Sustainable strategic management (GES): Sustainability in small business. Journal of cleaner production, 258, 120880.
Barmuta, K. A., Akhmetshin, E. M., Andryushchenko, I. Y., Tagibova, A. A., Meshkova, G. V., & Zekiy, A. O. (2020). Problems of business processes transformation in the context of building digital economy. Entrepreneurship and Sustainability Issues, 8(1), 945.
Binarwati, A. (2022). Analisis Pengaruh Kualitas Produk dan Inovasi Produk Terhadap Keunggulan Kompetitif pada Hokben di Yogyakarta (Doctoral dissertation, Universitas Islam Indonesia).
Blakeman, R. (2023). Integrated marketing communication: creative strategy from idea to implementation. Rowman & Littlefield.
Cakranegara, P. A., Kurniadi, W., Sampe, F., Pangemanan, J., & Yusuf, M. (2022). The Impact Of Goods Product Pricing Strategies On Consumer Purchasing Power: A Review Of The Literature. Jurnal Ekonomi, 11(03), 1115-1120.
Erdin, C., & Ozkaya, G. (2020). Contribution of small and medium enterprises to economic development and quality of life in Turkey. Heliyon, 6(2).
Fajri, M. K., Nugroho, W. B., & Aditya, I. G. N. A. K. (2021). Strategi kelangsungan Usaha Kedai Kopi di Surakarta Pada Masa Pandemi Covid-19.
Ginting, E. I. P., Hutagalung, G., & Toni, N. (2022). The Influence Of Service Quality And Price On Inpatient Treatment Decisions At Mitra Sejati General Hospital With Consumer Satisfaction As An Intervening Variable. International Journal of Science, Technology & Management, 3(2), 325-329.
Heikal, M., Ilham, R. N., & Khaddafi, M. (2022). Accelerate Economic Growth of Lhokseumawe City with Application of Supply Chain and Main Strategic Commodity Model Based on Sharia During the Covid-19 Pandemic. Quality-Access to Success, 23(191).
Hofmann, F., & Jaeger‐Erben, M. (2020). Organizational transition management of circular business model innovations. Business strategy and the environment, 29(6), 2770-2788.
Islami, X., Mustafa, N., & Topuzovska Latkovikj, M. (2020). Linking Porter’s generic strategies to firm performance. Future Business Journal, 6, 1-15.
Jatmiko, B., Udin, U. D. I. N., Raharti, R., Laras, T., & Ardhi, K. F. (2021). Strategies for MSMEs to achieve sustainable competitive advantage: The SWOT analysis method. The Journal of Asian Finance, Economics and Business, 8(3), 505-515.
Keiningham, T., Aksoy, L., Bruce, H. L., Cadet, F., Clennell, N., Hodgkinson, I. R., & Kearney, T. (2020). Customer experience driven business model innovation. Journal of Business Research, 116, 431-440.
Li, F., Larimo, J., & Leonidou, L. C. (2021). Social media marketing strategy: definition, conceptualization, taxonomy, validation, and future agenda. Journal of the Academy of Marketing Science, 49, 51-70.
Lina, R. (2022). Improving Product Quality and Satisfaction as Fundamental Strategies in Strengthening Customer Loyalty. AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis, 2(1), 19-26.
Nordberg, K., Mariussen, Å., & Virkkala, S. (2020). Community-driven social innovation and quadruple helix coordination in rural development. Case study on LEADER group Aktion Österbotten. Journal of Rural Studies, 79, 157-168.
Nurhasan, S., & Hendaryan, D. (2021). The Influence of Service Quality and Social Media on Consumer Satisfaction. Almana: Jurnal Manajemen dan Bisnis, 5(3), 460-473.
Putri, I. G. A. P. T., & Rahyuda, H. (2020). Effect of capital structure and sales growth on firm value with profitability as mediation. International Research Journal of Management, IT and Social Sciences, 7(1), 145-155.
Saefudin, A. A., Wijaya, A., Dwiningrum, S. I. A., & Yoga, D. (2023). The characteristics of the mathematical mindset of junior high school students. Eurasia Journal of Mathematics, Science and Technology Education, 19(1), em2208.
Sandi, H., Yunita, N. A., Heikal, M., Ilham, R. N., & Sinta, I. (2021). Relationship Between Budget Participation, Job Characteristics, Emotional Intelligence and Work Motivation As Mediator Variables to Strengthening User Power Performance: An Emperical Evidence From Indonesia Government. Morfai Journal, 1(1), 36-48.
Sinurat, M., Heikal, M., Simanjuntak, A., Siahaan, R., & Ilham, R. N. (2021). Product Quality On Consumer Purchase Interest With Customer Satisfaction As A Variable Intervening In Black Online Store High Click Market: Case Study on Customers of the Tebing Tinggi Black Market Online Store. Morfai Journal, 1(1), 13-21.
Sustiyatik, E. (2020). Pengaruh Kualitas Pelayanan dan Promosi Terhadap Kepuasan Pelanggan. Jurnal Aplikasi Pelayaran dan Kepelabuhanan, 10(2), 175-184. https://doi.org/10.30649/japk.v10i1.75
Wahab, O. A., Mourad, A., Otrok, H., & Taleb, T. (2021). Federated machine learning: Survey, multi-level classification, desirable criteria and future directions in communication and networking systems. IEEE Communications Surveys & Tutorials, 23(2), 1342-1397.
Wulansari, K., Arisaman, A. A. A., & Barlian, B. B. B. (2022). The Effect Of Price Perception And Promotion On Consumer Satisfaction Of Gojek Online Transportation Service Users In The City Of Tasikmalaya. Jurnal Manajemen Bisnis Eka Prasetya Penelitian Ilmu Manajemen, 8(2), 168-183.
Zebua, D. P. F., Gea, N. E., & Mendrofa, R. N. (2022). Analisis Strategi Pemasaran Dalam Meningkatkan Penjualan Produk di CV. Bintang Keramik Gunungsitoli. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 10(4), 1299-1307.
Copyright (c) 2023 Journal La Bisecoman

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.