An Analysis of the Effectiveness of the SI-PAL Application in Hospital Quota Management within the Medical Professional Study Program Using the PIECES Method

Edy Hidayat Arsan; Aries Muslim; Amri Sinuraya

doi:10.37899/journallamultiapp.v7i2.3025

Edy Hidayat Arsan Universitas Gunadarma, Jakarta, Indonesia
Aries Muslim Universitas Gunadarma, Jakarta, Indonesia
Amri Sinuraya Universitas Kristen Indonesia, Jakarta, Indonesia

DOI: https://doi.org/10.37899/journallamultiapp.v7i2.3025

Keywords: SI-PAL, Quota Management, Clinical Rotation, PLS-SEM

Abstract

This study aims to analyze the effectiveness of the SI-PAL Application in hospital quota management in the Medical Profession Study Program, with a focus on optimizing coordination between the Study Program and Komkordik and equalizing the distribution of student clinical rotations. The research method used a quantitative approach with an evaluative model based on the PIECES Framework, which includes the dimensions of Performance, Information, Economy, Control, Efficiency, and Service. The relationship between variables was tested using the Partial Least Square-Structural Equation Modeling (PLS-SEM) method, involving a sample of 202 respondents consisting of program directors, administrators, and students. The analysis results show that the SI-PAL application has a significant effect on the effectiveness of quota management, with a path coefficient value of 0.982 and a coefficient of determination ($R^2$) of 0.964. This finding indicates that SI-PAL is capable of improving response speed, data exchange reliability, and proportionality of rotation distribution, particularly through automatic plotting mechanisms and concurrency techniques. Evaluation across the six PIECES dimensions also demonstrated the system's superior performance, particularly in terms of information quality, operational efficiency, and user satisfaction.Overall, this study confirms that SI-PAL is an effective digital instrument in supporting clinical rotation management and improving the quality of institutional coordination. However, approximately 3.6% of the variability in quota management performance is influenced by external factors such as network stability, user readiness, and resistance to digital change, thus requiring mitigative strategies to improve overall performance.

References

Abass, L. A., Usuemerai, P. A., Ibikunle, O. E., Alemede, V., Nwankwo, E. I., & Mbata, A. O. (2024). Public-private partnerships to enhance healthcare access and affordability. Int J Multidiscip Res Growth Eval, 5(4), 1327-44. https://doi.org/10.54660/.IJMRGE.2024.5.4.1327-1344

Adzhar, M. H., & Yasin, M. (2025). Upaya Strategis Peningkatan Mutu Pendidikan Berkelanjutan Melalui Quality Assurance di Madrasah Aliyah Negeri 1 Kota Kediri. Jurnal IHSAN : Jurnal Pendidikan Islam, 3(3), 783–798. https://doi.org/10.61104/ihsan.v3i3.1590

Andersson, H., Svensson, A., Frank, C., Rantala, A., Holmberg, M., & Bremer, A. (2022). Ethics education to support ethical competence learning in healthcare: an integrative systematic review. BMC medical ethics, 23(1), 29. https://doi.org/10.1186/s12910-022-00766-z

Bernard, J., Steinführer, A., Klärner, A., & Keim-Klärner, S. (2023). Regional opportunity structures: A research agenda to link spatial and social inequalities in rural areas. Progress in human geography, 47(1), 103-123. https://doi.org/10.1177/03091325221139980

Diana, D., & Badrun, M. (2025). Pengaruh Sarana Prasarana Pendidikan dan Kompetensi Pedagogik Guru terhadap Mutu Lulusan di SMPN 1 Kotaagung Barat. JMPA (Jurnal Manajemen Pendidikan Al-Multazam), 7(2), 150–160. https://doi.org/10.54892/jmpa.v7i2.99

Elendu, C., Amaechi, D. C., Okatta, A. U., Amaechi, E. C., Elendu, T. C., Ezeh, C. P., & Elendu, I. D. (2024). The impact of simulation-based training in medical education: A review. Medicine, 103(27), e38813. https://doi.org/10.1097/md.0000000000038813

Fahlevy, M. N., Kamila, V. Z., & Masa, A. P. A. (2025). Rancang Bangun Website Manajemen Praktikum Sistem Informasi Menggunakan Metode Agile Scrum. Jurnal Ilmiah Sistem Informasi, 4(3), 431–447. https://doi.org/10.51903/ck0m2k25

Hao, N. P., & Simbolon, P. (2025). Rekam Medis Elektronik dalam Menunjang Efektivitas Kerja di RS Advent Medan. Sehat Rakyat: Jurnal Kesehatan Masyarakat, 4(4), 938–945. https://doi.org/10.54259/sehatrakyat.v4i4.5565

Hou, A. Y. C., Hill, C., Justiniano, D., Lin, A. F. Y., & Tasi, S. (2022). Is employer engagement effective in external quality assurance of higher education? A paradigm shift or QA disruption from quality assurance perspectives in Asia. Higher education, 84(5), 935-954. https://doi.org/10.1007/s10734-021-00808-2

Ilmi, I., Muslim, K., & Aziz, N. (2025). Efektivitas Peningkatan Mutu Lulusan Melalui Program Pendidikan STISIP Tasikmalaya. Benchmarking, 9(1), 1–15. https://doi.org/10.30821/BENCHMARKING.V9I1.23506

Jiang, Q., Horta, H., & Yuen, M. (2022). International medical students’ perspectives on factors affecting their academic success in China: a qualitative study. BMC Medical Education, 22(1), 574. https://doi.org/10.1186/s12909-022-03597-z

Judijanto, L., Wibowo, G. A., Karimuddin, K., Samsuddin, H., Patahuddin, A., Anggraeni, A. F., Raharjo, R., & Simamora, F. M. A. (2024). Research Design: Pendekatan Kualitatif dan Kuantitatif". Sonpedia Publishing Indonesia.

Kim, C., Kwon, E. J., & Ju, G. (2025). Mental health of medical students who took a leave of absence during the 2024 medical crisis in South Korea. BMC Public Health, 25(1), 4016. https://doi.org/10.1186/s12889-025-25336-x

Krishnamurthy, K., Selvaraj, N., Gupta, P., Cyriac, B., Dhurairaj, P., Abdullah, A., ... & Ang, E. T. (2022). Benefits of gamification in medical education. Clinical Anatomy, 35(6), 795-807. https://doi.org/10.1002/ca.23916

Kupis, R., Perera, I., Domagała, A., & Szopa, M. (2025). Medical education in Poland: a descriptive analysis of legislative changes broadening the range of institutions eligible to conduct medical degree programmes. BMC Medical Education, 25(1), 444. https://doi.org/10.1186/s12909-025-07031-y

Liu, C. I., Tang, K. P., Wang, Y. C., & Chiu, C. H. (2022). Impacts of early clinical exposure on undergraduate student professionalism—a qualitative study. BMC Medical Education, 22(1), 435. https://doi.org/10.1186/s12909-022-03505-5

Muhtadin, M., & Wahyudin, U. R. (2025). Analisis Dampak Aplikasi Lapor Diri Alumni Sekolah terhadap Daya Serap Lulusan SMKN 1 Rengasadengklok Karawang dalam Meningkatkan Mutu Lulusan. Jurnal Tahsinia, 6(11), 1714–1726. https://doi.org/10.57171/S2B61H75

Mulyati, I., & Suryaman, M. (2025). Integrasi Manajemen Pembiayaan dan Fasilitas Pembelajaran dalam Meningkatkan Mutu Pendidikan Sekolah: Tinjauan dan Sintesis Empiris. Jurnal Tahsinia, 6(4), 548–559. https://doi.org/10.57171/JT.V6I4.659

Nurjayanti, R., & Novratilova, S. (2025). Evaluasi Penggunaan Aplikasi Mobile Jaminan Kesehatan Nasional (MJKN) pada Pendaftaran Rawat Jalan Menggunakan Metode TAM. JURNAL KESEHATAN TROPIS INDONESIA, 3(3), 161–173. https://doi.org/10.63265/jkti.v3i3.112

Nuryanis, S., Anjani, D., & Yuliani, R. (2022). Perancangan Sistem Informasi Penilaian COASS Dokter pada RSUD Pasar Rebo. Jurnal Riset Dan Aplikasi Mahasiswa Informatika (JRAMI), 3(4), 676–682. https://doi.org/10.30998/jrami.v3i04.6248

Oktar, S. (2022). Madrasity: A new model of Islamic higher education integrating religion and science inspired by madrasah and university. Katre Uluslararası İnsan Araştırmaları Dergisi, (13), 32-62. https://doi.org/10.53427/katre.1089699

Payana, M. D., Musliyana, Z., & Lestari, S. (2024). Analisis Kebutuhan Sistem Pemantauan Proyek (Sispampro) pada PUPR Bireuen: Peningkatan Manajemen Monitoring Proyek Menggunakan Dashboard dan Sistem Informasi Geografis. JURNAL PENGABDIAN KEPADA MASYARAKAT BIDANG INOTEC, 6(2), 1–11. https://jurnal.uui.ac.id/index.php/jpkmi/article/view/4635

Prabowo, K. M., Fauzi, Y., & Hamdan, R. A. (2025). Implementasi Sistem Informasi Mahasiswa pada Universitas Bani Saleh. Journal of Innovation And Future Technology (IFTECH), 7(1), 185–195. https://doi.org/10.47080/iftech.v7i1.3934

Putri, C. A., Hibatullah, I., & Tou, N. (2025). Penerapan Metode Prototype pada Sistem Informasi Manajemen Lomba Program Studi Teknologi Informasi Berbasis Website. Jurnal Ilmiah Teknologi Informatika, 3(1), 27~37-27~37. https://doi.org/10.30605/JITAKU.V3I1.108

Rallo, M. S., Strong, M. J., Teton, Z. E., Murazsko, K., Nanda, A., Liau, L., & Rosseau, G. (2023). Targeted public health training for neurosurgeons: an essential task for the prioritization of neurosurgery in the evolving global health landscape. Neurosurgery, 92(1), 10-17. https://doi.org/10.1227/neu.0000000000002169

Rambe, L., Siregar, F. E., Gunawan, G., Rudianto, R., & Juliyatno, J. (2025). Strategi Pemasaran Pendidikan untuk Peningkatan Mutu Lulusan Sekolah. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(2), 5994–5999. https://doi.org/10.31004/riggs.v4i2.1547

Rojak, S. R. A., & Erica, D. (2025). Sistem Informasi Smart Project Management (SPM) Berbasis Web pada PT. Andromega Data Nusantara Bogor. Indonesian Journal Computer Science, 4(1), 61–68. https://doi.org/10.31294/h9tkbh70

Saputra, H., Juwita, W. R., & Rachmawati, E. (2025). Peningkatan Mutu Layanan Klinik Spesialis Anak di RSUD Kabupaten Bekasi Melalui Penerapan Metode Lean Tahun 2023. Jurnal Pengabdian Harapan Ibu (JPHI), 7(1), 69–80. https://doi.org/10.30644/JPHI.V7I1.975

Sart, G. (2024). Quality assurance in higher education. Nobel Akademik Yayıncılık.

Shoimah, D., Hotimah, H., Julia, I. D. A., & Mu’allimin, M. (2025). Menganalisis Implementasi Manajemen Mutu Terpadu (MMT) dalam Pendidikan. Harmoni Pendidikan : Jurnal Ilmu Pendidikan, 2(4), 270–277. https://doi.org/10.62383/hardik.v2i4.2476

Soiswaty, D. P., Mustamin, M., Mantasia, M., Saharuddin, S., & Supriadi, S. (2025). PKM Implementasi Model Peer-Assisted Learning (PAL) dalam Klinik Matematika Teknik untuk Kelompok Heterogen. Jurnal Pengabdian Masyarakat, 3(2), 336–341. https://doi.org/10.59562/ABDIMAS.V3I2.10976

Soraya, I. N., Agmini, E., Indamah, R., Azainil, A., & Komariyah, L. (2025). Sistem Pendekatan Proses Manajemen Mutu dalam Pendidikan. Innovative: Journal Of Social Science Research, 5(3), 2838–2848. https://doi.org/10.31004/INNOVATIVE.V5I3.19465

Supiana, N., & Darip, M. (2025). Optimalisasi Pengelolaan Proyek Menggunakan Algoritma HRN dalam Sistem Informasi Manajemen Proyek di Perusahaan Properti. INFOTECH Journal, 11(1), 20–27. https://doi.org/10.31949/infotech.v11i1.12842

Tangcharoensathien, V., Mills, A., & Palu, T. (2015). Accelerating health equity: the key role of universal health coverage in the Sustainable Development Goals. BMC medicine, 13(1), 101. https://doi.org/10.1186/s12916-015-0342-3

Thyness, C., Steinsbekk, A., & Grimstad, H. (2022). Learning from clinical supervision–a qualitative study of undergraduate medical students’ experiences. Medical Education Online, 27(1), 2048514. https://doi.org/10.1080/10872981.2022.2048514

Urbi, S. R. C., & Tiva, M. G. (2025). Technology and innovation in healthcare: adoption of AI and predictive analytics in hospital management. Pathfinder of Research, 3(2), 22-45. https://doi.org/10.69937/pf.por.3.2.52

World Health Organization. (2016). Global strategy on human resources for health: workforce 2030. World Health Organization.

Yusna, Putra, I. G. J. E., & Purnama, I. N. (2025). Rancang Bangun Sistem Informasi Manajemen Proyek Berbasis Web pada Apada Studio Menggunakan Metode Waterfall. Jurnal Sistem Informasi Dan Bisnis Cerdas, 18(2), 208–220. https://doi.org/10.33005/sibc.v18i2.664

Zhui, L., Fenghe, L., Xuehu, W., Qining, F., & Wei, R. (2024). Ethical considerations and fundamental principles of large language models in medical education. Journal of Medical Internet Research, 26, e60083. https://doi.org/10.2196/60083

Zickafoose, A., Ilesanmi, O., Diaz-Manrique, M., Adeyemi, A. E., Walumbe, B., Strong, R., ... & Dooley, K. (2024). Barriers and challenges affecting quality education (Sustainable Development Goal# 4) in sub-Saharan Africa by 2030. Sustainability, 16(7), 2657. https://doi.org/10.3390/su16072657