1.
Permatasari DRN, Hidayat R. Exploring How Emotional Service Experience and Responsiveness Satisfaction Drive Purchase Decisions in a Service Context : JEL Classification: M31, M37, D12, L83, C83. JLB [Internet]. 2025Nov.13 [cited 2026Jun.18];6(4):848-6. Available from: https://newinera.com/index.php/JournalLaBisecoman/article/view/2533