Najamuddin MN, Ramlawati R, Nursiany N. Unraveling Contradictions in Quality Management Implementation: An Empirical Study of TQM and ISO Certification in SMEs: JEL Classification: L15, L25, L60, M11, M21, O14, O33, O53, C38. JLB [Internet]. 2025Jul.10 [cited 2026May14];6(2):418-36. Available from: https://newinera.com/index.php/JournalLaBisecoman/article/view/2190