[1]
P. N. Sari, B. Ichsan, and M. Isa, “Influence of Service Waiting Time and Service Quality on Patient Satisfaction and Its Impact on Patient Loyalty: A Case Study at the Pediatric Polyclinic: JEL Classification: I10, I11, L83, C38, M31”, JLB, vol. 6, no. 2, pp. 279-296, Jun. 2025.